Production Policies

Production time varies based on whether the item is an in-stock product or a custom product. In-Stock products are unprinted items that we keep as inventory in our warehouse and require a 1-5 business day lead time.  Unprinted items that are not stock products require a 10 business day lead time.  Custom and printed products are on-demand items manufactured according to specific instructions and requiring a minimum lead time of 15 business days after proof approval.

There is a 100 piece minimum quantity per category or color for custom products and a $25 set up charge for each category or color of less than 500 pieces.

Once your order is placed, a customer care representative will be able to give you a more accurate ship date. In most cases, we can expedite any product if requested. Specific rush charges will apply depending on how quickly we’re requested to ship.

Allowing for routine waste during the manufacturing process, the manufacture of custom printed items typically produces a 5% overage of product, and the quantity shipped and billed may be up to 5% more than the actual quantity ordered.